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You should consult with us about changes to your policy at any time when something that affects the policy has changed.

Please note that changes to coverage requested via voicemail, email, or fax are not bound until confirmed by one of the DCU Insurance agents.įor changes to Travelers or Liberty Mutual policies in other states, please contact their service centers directly. Please provide your name, policy number, effective date of the change, a description of the change you are requesting, and the best way to contact you during the day if we have questions. Changes Questions How do I make changes to my policy?Ĭontact DCU Insurance by phone, email, or fax.

Please be sure to note your name and policy number if mailing a payment without the stub. The remittance addresses and/or online payment options for our insurers can be found through the following links: On-line payment options may also be available on the insurer web sites. You can mail a check with the stub or direct a payment from DCU Bill Payer to that address. Bills from the companies come with payment stubs or envelopes that provide the remittance address.

I have a payment due where do I send it?īecause DCU Insurance policies are billed directly by the insurers, payments should be made to the insurer, not to the DCU agency. When an insurance binder is required for the closing on a mortgage, the lender will typically require that 12 months premium be prepaid.įor MA automobile policies only, if you were previously canceled for non-payment of premium, you must pay 100% of the annual premium, and if there is still money owed to the prior insurer that must also be paid. With some insurers' EFT, plans, there is no down payment required. Most often the down payment is 20% of the annual premium for the policy. The insurers' EFT plans or the use of DCU Bill Payer are encouraged What is the down payment requirement? There is currently no payroll deduction option available for members. When we quote insurance for you, we will explain the available billing options. The fees are often waived or reduced under EFT (electronic funds transfer) plans. Most payment plans other than full payment up-front include nominal per-installment fees. Each insurer has its own direct bill payment options.